
Old El Paso
Old El Paso Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Old El Paso has 2.1 star rating based on 82 customer reviews. Consumers are mostly dissatisfied.
75% of users would likely recommend Old El Paso to a friend or colleague.
- Rating Distribution
Pros: Tasty, All the products in one box, Availablity.
Cons: Not happy, Broken shells, Also less flavor.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Old El Paso has 2.1 star rating based on 82 customer reviews. Consumers are mostly dissatisfied.
75% of users would likely recommend Old El Paso to a friend or colleague.
- Rating Distribution
Pros: Tasty, All the products in one box, Availablity.
Cons: Not happy, Broken shells, Also less flavor.77% of users think that Old El Paso should improve its Product/Service Quality.
38% of users say that they won't use Old El Paso in the future for similar services or products.Recent recommendations regarding this business are as follows: "Better packaging please!", "Good luck with messaging!", "Don’t spend the extra money to get "super stuffer" what a joke!", "If there are extreme quality control issues I believe it’s a good practice to let the company know.", "Do not use this company as they care nothing about you!".
Most users ask Old El Paso for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Website. The price level of this organization is medium according to consumer reviews.
Media from reviews











































This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Black refried beans
Looks like pinto beans that weren't done being mashed. The shell of the beans is visible. I went online to message someone, and they wanted $5.00 to chat with an expert.
- Its good when its right
- It sucks when its wrong
Preferred solution: Let someone know what happend
User's recommendation: Good luck with messaging!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I only received 11 shells in a box that was supposed to have 12
Make sure that quality control on quantity is correct. You might want to invest in a checkweigher, or calibrate it regularly.
- Good shell
- But when you cook for a family of 4 someone is getting shorted
- Not happy
Tried to pick out a box, that was not damaged!!! Found one, however al the hard shell tacos were broke,!
My husband loves to cook, thought we were gonna have hard shell tacos!!
We can expect a chip or two out of a hard shell, but all she'll were broke!
Packaging needs to be better so the hard tacos dont break!!
User's recommendation: Better packaging please!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Crushed shells
Are you kidding me with these shells? I just bought them and only 2 are usable for tacos!
When you plan on having a taco night and you can't even make enough tacos for a family, it's a complete joke! Do better, El Paso!!!
- Enchilada sauce is great
- Apparently the taco shells are trash
Preferred solution: Full refund
User's recommendation: Don’t spend the extra money to get “super stuffer” what a joke!!!!!!!

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Taco shell were stale
Upset because I work hard for my money I could eat them i just tossed them in the trash it's ridiculous
User's recommendation: Don't buy this product
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This has to be the nastiest taco seasoning I have ever HAD in my LIFE
This El Paso seasonings was the WORST, This taste worse than dog food. Will never buy this again !!!
User's recommendation: Never ever buy this crap again,I thought it was the beef but I made it again And NO it wasn’t it was the seasoning
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMultiple sizes of soft taco shell some too small to use
The CSR was excellent and very responsive, so I have nothing but excellent things to say! They are mailing a coupon for the amount I paid for my product, and I guarantee I will be buying plenty more of this product. Great customer service experience and a very unusual product issue, in my opinion.
- Quality and consistency ironically
- Sometimes packaging issues
Preferred solution: Full refund
User's recommendation: If there are extreme quality control issues I believe it’s a good practice to let the company know.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Defective box of Hint of Lime stand up shells
Company fixed the issue and I have been provided with apology.
Nothing has happened. I am still waiting for their response. Enough said that is my answer and if you don't like what I said then to heck with it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Opened up my Stand n Stuff taco shells. At least a half dozen were broken!
When making tacos for dinner, I expect the shells to be in one piece. My family was disappointed that tacos were not for dinner. I must say, I have bought this product before and maybe one shell was broken, but this was totally unexpected.
- I really like the stand n stuff shells
- Broken
- Unusable shells
Preferred solution: Coupon for free taco shells.
User's recommendation: Unsatisfactory product.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Purchased a jar of salsa the jar was sealed so tight we were unable to open it for dinner.Walmart refused to return it with the receipt as we had damaged the lid trying to get into it.
Jar was sealed so tight no one could open it.. Dinner was ruined as you can't have tacos an nachos without salsa...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Product no longer available
I can not understand why you stopped making spicy refried beans!!! These are my favorite beans and do not like bland beans!
I used these for dips as well as nachos, so good! Every company always stops making my favorite foods and I am tired of this! Why do you not ask the public before you take such drastic measures? Will not use your other products because of this action!!!
What is wrong with food companies??? You have lost me as a customer and will tell all friends and family!
User's recommendation: Do not use this company as they care nothing about you!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTried the prepackaged cooked corn tortillas
I tried the pre-made prepackaged corn tortillas because I am unable to find corn tortillas in the groceries since Perez has folded, Lil Guy has folded, and I can't find Spanish Gardens anywhere any longer. So I tried the Old El Paso.
I found them to be thick and tough and not appealing at all. They need to be thinner and more tender.
I was very disappointed it ruined dinner for my whole family!
I might try them again in 5 or 10 years.
Hopefully they will be improved by then, but for now I'm just going to buy a tortilla press and Masa and make my own.
- Sauce is good
- Prepackaged ready-made tortillas are bad
Preferred solution: I would like to get better prepackaged tortillas
Crunchy taco shells
Today 9/11/24 I bought the old El Paso 10 ct crunchy tacos for a taco dinner. When opening the package every taco shell was broken!
The box was not damaged so its either from factory or delivery. But honestly this is not the first time I have bought your product and most of the shells are broken.
Groceries are not cheap and quality of food is not good anymore. But old el paso has always been a family favorite so please help me to continue buy your products with good quality for my family!
Thank you
Melissa C
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I purchased the 20 tacos shells box stand n stuff and they are not standing they brake before you touches, and I will not buy it again
All tacos comes broken , this is pretty frustrating, there is nothing you can do, I will not buy it again. They are making difficult for me even to complain, making write more than 100 symbols.
- Good flavor
- Not happy
User's recommendation: Buy another tacos from a honest company
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