Old El Paso Phone Numbers and Emails

Toll-Free Number:

  • (800) 248-7310

Customer Service:

  • +4 940 689 4140
    Germany
  • +353 180 053 5115
    Ireland
  • +4 480 059 1223
    United Kingdom

General Info:

  • (800) 300-8664

Old El Paso Email:

Customer Service
Germany
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Contact Information

Old El Paso Website:

Old El Paso Help Center:

Corporate Office Address:

General Mills, Inc.
P.O. Box 9452
Minneapolis, Minnesota 55440
United States

Other Info (opening hours):

Other Location:

General Mills UK Ltd

Harman House, 1 George Street

Uxbridge, London UB8 1QQ

More contact details

Fax:

+1 (763) 764-2268

Old El Paso Rating Based on 60 Reviews

Rating details

2.0
more details
Value for money
Product or Service Quality
Diversity of Products or Services
Customer service

Rating stats

Rating trend

How Good is Old El Paso's Customer Service?

Cheryl L Xgv
Cheryl L Xgv
Feels Disappointed | Jan 18, 2024

Have not spoken to anyone with customer service.

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Philippa Pjy
Philippa Pjy
Feels Satisfied | Jun 07, 2023

She was amazing.Very knowledgeable and very polite to talk to

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Timmy Jmd
Timmy Jmd
Feels Satisfied | Mar 28, 2023

Excellent customer service

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Christian Dxq
Christian Dxq
Feels Satisfied | Mar 10, 2023

Customer service very friendly had to call them back though. Because they never returned my call like they said they would but the second call to them my problem was resolved very quickly.

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Chanell Vhi
Chanell Vhi
Feels Satisfied | Feb 24, 2023

Issue was resolved immediately with no problems

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Keyarra Iza
Keyarra Iza
Feels Satisfied | Dec 12, 2022

Satisfactory

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Summary of Old El Paso Customer Service Calls

204 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Old El Paso?

Product/ Service Question:

  • “Off food within date”
  • “Food gone off”
  • “Product problem”

Shipping and Delivery Question:

  • “Tacos. The package had only 9”
  • “There is no expiration date on the package”
  • “Missing seasoning package in 2 dinner kits”

Payments and Charges Question:

  • “Expired coupon”
  • “Looking on direct deposit payroll name of credit union”
  • “Manufacturers coupons”

Request for Information Question:

  • “Can I still buy beef enchiladas”
  • “I would like to know to read the date code on the white envelope that the taco sauce comes in. In a Old El Paso Taco Kit”
  • “I'm not upset with any of your products, I have a question about a specific shell I am looking for”

Staff Question:

  • “Customer service complaint”

Other Question:

  • “Selling wheat and corn flour.”
  • “Where to buy”
  • “Mya”

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